Dear Steve,

I have now been a member of the Malmaison Gym for two months and felt I wished to put on record how pleased I am with the assistance I have been given.

As you know, when I first joined I had not done any fitness training in a gym before and was a little wary of how I would enjoy it. You set a programme for me which gradually increased my general fitness and would not be too daunting. I would say that, without exception, your staff at the Malmaison have been absolutely super in advising on the use of equipment and encouraging me on every visit.

I am now losing weight at a sensible rate and getting fitter at each visit and hope to improve further over the coming months.

Please pass on my thanks to all.

Kind regards,

Yours Sincerely,

Vivien Eltringham